Lost Device Replacement

Recover from a lost phone, laptop, or security key by verifying account ownership and registering a replacement credential.

Replacement Request

Principal Lost credential Replacement label Replacement method Origin Recovery OTP challenge

Verify OTP

Expected Production Gate

Replacement is two-sided New credential registration must be paired with old credential revocation, responsible-admin approval, and audit correlation before production use.

Ready for credential replacement Start recovery verification, identify the lost credential, then register a replacement credential.